Orders and Payment:
Placing an order is quick and easy—just browse our products, add your favourites to the cart, and follow the checkout process. If you need any help along the way, our team is just a message away.
We know plans can change, and we’ll do our best to cancel your order if you reach out quickly. However, since we process orders fast, the window to cancel is small. Please contact our customer service team as soon as possible to get things sorted.
If your order has already shipped, no worries! You can simply decline the parcel upon arrival or return it to us free of charge. For more details, head over to our Return Policy page.
We offer a variety of secure payment options:
- Mastercard
- VISA
- American Express
- Apple Pay
- Google Pay
- Shop Pay
Your card will only be charged once your order has shipped. To keep transactions secure, make sure the name and address entered at checkout match your card details. If anything doesn’t match, we may cancel the order to protect you from fraud.
Finding your order number is easy! You’ll find it in:
- Confirmation Email – After placing your order, your confirmation email will contain the order number.
- Shipping and Delivery Emails – Every update about your order, including shipping and delivery notifications, will feature the order number for easy reference.
- Your Account – If you created an account during checkout, simply log in and visit the Orders Page to view your order history and details.
For quick access, look for an 8-digit order number in any of these locations.
Need to know more about our jerky?
Write to us, and our specialist will get back to you promptly.